LOSE MY IP provides virtual private networking ("VPN")/Private Internet Services, Wifi Security/Authentication, Encryption Services and Anonymous internet protocol ("IP") addresses to its clients. You ("Client" or "Subscriber") (LOSE MY IP and Subscriber collectively known as "Parties") acknowledge that LOSE MY IP nor any of its parent companies or constituents will be held liable for any and all liability arising from your use of its services and website.
NOTE: THIS AGREEMENT CONTAINS A BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER PROVISION IN "BINDING INDIVIDUAL ARBITRATION" SECTION THAT AFFECTS YOUR RIGHTS UNDER THIS AGREEMENT WITH RESPECT TO ANY "DISPUTE" (AS DEFINED BELOW) BETWEEN YOU AND LOSE MY IP, ITS AFFILIATES, PARENTS OR SUBSIDIARIES (COLLECTIVELY, "LOSE MY IP ENTITIES"). YOU HAVE A RIGHT TO OPT OUT OF THE BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS AS DESCRIBED IN "BINDING INDIVIDUAL ARBITRATION" SECTION.
Subscriber affirms that they are more than eighteen (18) years of age, a valid legal entity, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with all of these terms contained herein.
If you are under the age of eighteen (18) years of age and between thirteen (13) and seventeen (17) years of age, then you must find a legal parent or guardian to purchase and activate this service for you. If you are unable to find a legal parent or guardian to purchase and activate this service for you or if you are under thirteen (13) years of age, you are not permitted to use this website or its services.
ACCEPTANCE
By using and/or visiting the LOSE MY IP service and website (collectively, including but not limited to all services and webpages available through LOSE MY IP, the website) Subscriber agrees in full to all of the terms provided herein and the terms and conditions of LOSE MY IP's Privacy Policy found on this website, Digital Millennium Copyright Act (“DMCA”) policy, in addition to all amendments and modifications (collectively referred to as the "Agreement"). By entering this website and/or subscribing to the services, Subscriber agrees to be bound by these terms and conditions. If Subscriber does not agree to be bound to the terms and conditions contained herein, then access to the LOSE MY IP website and/or its services is prohibited.
LICENSE
LOSE MY IP grants you a limited, revocable, non-exclusive license to subscribe to an account to which you have access for your personal, private, commercial, non-transferable, limited uses solely as set forth herein and as set forth in any additional documentation and/or agreements applicable to the Services accessed by you. All intellectual property rights on LOSE MY IP are owned by LOSE MY IP, Inc. and are protected by United States and International copyright, trade dress, patent, and trademark laws, international conventions, and other laws protecting intellectual property and related proprietary rights. You may not copy or download any content from the LOSE MY IP website unless you are expressly authorized to do so. You agree not to remove, obscure, or alter copyright, patent, trademark, or other proprietary rights notices affixed to LOSE MY IP content. Your rights are subject to your compliance with these Terms of Service as well as any other agreements applicable to LOSE MY IP. New or future services that may be offered by LOSE MY IP will require a separate subscription or agreement. Subscriber understands that this Agreement is limited to VPN services only and do not include any other services herein.
CHANGES TO THIS AGREEMENT
Client understands that the present Terms of Service are subject to changes made by LOSE MY IP at any time at its sole discretion, and you agree to be bound by any and all modifications, changes and/or revisions. You understand that it is your obligation to periodically review this webpage in order to account for any changes made, as they will be binding upon assent.
The terms and conditions of service herein apply to all users of LOSE MY IP whether a 'visitor,' 'commercial user,' a 'subscriber,' or a 'client' and you are only authorized to use LOSE MY IP if you agree to abide by all applicable federal and state laws and be legally bound by all of the terms of this Agreement.
CONDUCT
You agree to comply with all applicable laws and regulations in connection with use of this service. You must also agree that you and any other user that you have provided access to will not engage in any of the following activities:
Sending or receiving unsolicited and/or commercial emails in violation of law, promotional materials, "junk mail," "spam," "chain letters," or "pyramid schemes";
Exploiting, possessing, producing, receiving, transporting, or distributing any illegal content, including but not limited to any sexually explicit depiction of children;
Uploading, possessing, receiving, transporting, or distributing any copyrighted, trademark, or patented content which you do not own or lack written consent or a license from the copyright owner;
Forging headers or otherwise manipulating e-mail identifiers in order to mask or mislead the origins of certain content;
Interfering with the service to any other user, client, host or network which reduces the quality of service for other clients and users;
Using the service to engage in Denial-of-service (“DOS”) attacks to any third-parties or to LOSE MY IP;
Accessing data, systems or networks including attempts to probe scan or test for vulnerabilities of a system or network or to breach security or authentication measures without written consent from the owner of the system or network;
Transmitting any material (by email, uploading, posting, or otherwise) that abuses, bullies, threatens or encourages bodily harm, injury or destruction of property, defames one or more third parties, or promotes any act of cruelty to animals; or
Accessing the service to violate any laws at the local, state and federal level in the United States of America or the country/territory in which you reside.
EXPORT CONTROLS
The LOSE MY IP service offered as part of this Agreement is subject to all relevant United States export control laws and regulations. LOSE MY IP makes no representation that this Site is appropriate or available for use in other locations outside the United States. By using this Site, you represent and warrant that: (i) you are not listed on the U.S. Commerce Department's Table of Denial Orders, the U.S. Treasury Department's lists of specially designated nationals, or otherwise denied the privilege of participating in transactions involving the export of U.S.-origin products and services; (ii) you are not located in a country that is subject to embargo by the United States (currently Cuba, Iraq, Libya, North Korea, Sudan, Syria, or the Taliban Occupied Part of Afghanistan); (iii) you are not engaged, directly or indirectly, in the design, development, production, stockpiling, or use of nuclear, chemical, or biological weapons or missiles; and (iv) you will not, without prior authorization from the Bureau of Export Administration, (a) knowingly re-export the technical data received from you to any destination or (b) export the direct product of the technical data, directly or indirectly, to a country listed in Country Group D:1 or E:2 in Supplement No. 1 to Part 740 of the Export Administration Regulations (Albania, Armenia, Azerbaijan, Belarus, Bulgaria, Cambodia, Cuba, Estonia, Georgia, Kazakhstan, Kyrgyzstan, Laos, Latvia, Libya, Lithuania, Macau, Moldova, Mongolia, North Korea, People's Republic of China, Romania, Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, or Vietnam).
BREACH
LOSE MY IP abides by a ZERO TOLERANCE policy relating to any activity which breaches or violates our terms and conditions.
Along with the ZERO TOLERANCE policy, Clients who materially breach the terms and conditions will have their account or a subscription removed without any refund. Additionally, Client understands that LOSE MY IP expressly reserves the right to hold the Client or any third-party using the service on Client’s behalf responsible for any and all financial damages and losses which may be incurred arising out of said breach or breaches, including, but not limited to attorneys fees, fees for expert witnesses, court costs, and other charges.
Subscriber understands that LOSE MY IP reserves the right in its sole discretion to enforce breaches of this Agreement. Failure to comply with the present Terms of Service constitutes a material breach of the Agreement, and may result in one or more of these following actions:
Issuance of a warning;
Immediate, temporary, or permanent revocation of access to LOSE MY IP with no refund;
Legal actions against you for reimbursement of any costs incurred via indemnity resulting from a breach;
Independent legal action by LOSE MY IP as a result of a breach; or
Disclosure of such information to law enforcement authorities as deemed reasonably necessary.
LOSE MY IP reserves the right to take any other actions deemed necessary to enforce and protect its rights. If you find that your LOSE MY IP account or subscription has been suspended, then you may contact: helpdesk@losemyip.com
SERVICE LEVEL AGREEMENT
Service coverage, speeds, locations and quality are not guaranteed. While LOSE MY IP will make every attempt to maintain the Service availability at all times, the Service may be subject to unavailability for numerous reasons including maintenance, emergencies, third party service failures, transmission errors, equipment failures, network issues, interference, natural disaster, amongst other reasons. LOSE MY IP does not guarantee that data, messages, or packets will be delivered and shall not be held responsible in the event data, messages, or packets are lost, not delivered, delayed, misdirected or are otherwise inaccessible.
Additionally, we may impose usage limits to our services, suspend or block services, or cancel any and all services at our sole discretion at any time. Finally, we do not guarantee the accuracy and timeliness of any data received.
We make no guarantee that this service will be accessible at any time. However, we will do our best to keep the service up and running for our beloved clients.
MULTIPLE ACCOUNTS
Multiple accounts may be purchased in bulk from LOSE MY IP. You understand that by purchasing multiple accounts in bulk from LOSE MY IP, you may be eligible for a discount which will be reflected at the time of purchase. Both the purchaser and the individual sub-account user is fully responsible for complying with all of these terms of service. At this time, you may not purchase any bulk account orders with different subscription lengths. If you purchase multiple accounts in bulk from LOSE MY IP, you must pay using a credit card. No other forms of payment are accepted for bulk account purchases. You understand that all new codes for all bulk account purchases shall be sent to you via email where they can then be redeemed and activated.
CLIENT RESPONSIBILITIES
As a client of LOSE MY IP, you are responsible for:
Maintaining the confidentiality and security of the account you are provided.
Ensuring that subscriber connections to the LOSE MY IP network are limited to no more than ten (10) simultaneous connections.
Providing valid and accurate identifying information related to the user account.
Liability for any use and/or abuse which occurs while you or any third-party is logged into the LOSE MY IP service with your account credentials.
FEES
You acknowledge that LOSE MY IP reserves the right to create a subscription service through one or more third party merchants. With each account you may have only one active subscription at a time. Payments will be charged on the day you sign up for service and will cover use of that service for the duration of one (1) month, six (6) months, one (1) year, or two (2) years depending on the service level plan. A subscription plan is an automatic payment recurring based on the service plan. All accounts are offered as is at the time of purchase. Future services offered by LOSE MY IP, LOSE MY IP, Inc., or its partners may not be included with the cost of the subscription. You may cancel the subscription at anytime; the account will remain active for the remainder of your billing cycle.
LOSE MY IP reserves the right to change the fees at anytime at its discretion. Subscriber understands that LOSE MY IP is not obligated to honor errors due to typos and is not responsible for misinformation provided on third party websites or affiliates. Subscriber also understands that any gift-card based transactions for service are not subject to any reductions in price, discounts, promotional rates, or other lowered subscription rates.
APPLE AUTO-RENEWING SUBSCRIPTIONS TERMS AND CONDITIONS
Payment will be charged to your Apple ID account upon confirmation of purchase. All subscriptions shall automatically renew unless the subscription is canceled by You at least twenty-four (24) hours before the end of the current subscription period. Your Apple ID account will be charged for the subscription renewal within 24 hours prior to the end of the current subscription period. You can manage and cancel your active subscriptions with Apple by visiting your account settings on the App Store.
Certain Paid Subscriptions may offer a free trial prior to charging your payment method. If you decide to unsubscribe from a Paid Subscription before we start charging your payment method, you must cancel the subscription at least 24 hours before the free trial ends.
Free trials are only available to new users who have never signed up for a LOSE MY IP account and are offered at our sole discretion. If You attempt to sign up for more than one free trial, you will be immediately charged with the standard yearly Subscription Fee.
We reserve the right to revoke your free trial at any time. Any unused portion of your free trial period shall be forfeited upon purchase of a subscription.
Signing up for a subscription constitutes acceptance of all of the Terms of Service.
CANCELLATION
You understand and agree that LOSE MY IP shall maintain your email address after your subscription ends. You may access the Client Control Panel to reactivate your subscription at any time.
REFUND POLICY
If you are less than 100% satisfied with the LOSE MY IP VPN service, we will gladly refund your payment if the refund is requested within thirty (30) days from the date of the initial purchase and/or renewal. Requests made after the 30 day purchase date window will be denied. If you have initiated the refund process under this Section, and you fail to provide requested verification information related to your account from LOSE MY IP sent to your account e-mail address within (30) days from the date of the request sent by LOSE MY IP, you understand that you are forfeiting the entire refund request and that you are not eligible for a refund under this Section. You understand that if you purchase a new account within three (3) months of being issued a refund on a previous account purchase, you will not be eligible for a refund on that new account, even if you request one during or after the (30) day period.
In the event of a unauthorized chargeback, your account details shall be blacklisted.
If you are seeking a refund after paying for the Services via a cryptocurrency, then you must provide to LOSE MY IP a wallet address for the refund to be credited.
You understand that by paying for LOSE MY IP using cryptocurrency as a transaction method, you are using a payment means that is not backed by an official governmental entity or international financial institution, and that the payment system may be prone to large fluctuations in value in a short period of time. The Parties agree that any refunds for transactions using a specific cryptocurrency will be assessed on the cryptocurrency’s exchange rate to USD at the time of the refund disbursement, and not at the time of the original transaction or refund request.
Due to limitations with 3rd party payment processors, certain accounts cannot be refunded by LOSE MY IP directly. Accounts purchased through the Apple Store, Giftcards or 3rd party deal sites, can only be refunded by the payment processor.
OUR RIGHTS
LOSE MY IP reserves the right to close your account at any given time without any given notice. While LOSE MY IP will, at its best interest, attempt to provide full and complete service to its users, this right is reserved for reasons which may arise at a later date.
Subscriber understands that LOSE MY IP also reserves the right to scale back or throttle bandwidth originating from subscriber accounts that may breach the present Agreement or in the event of excessive usage on the LOSE MY IP network.
Subscriber also understands that LOSE MY IP for reasons beyond its control may shut down and terminate services. If LOSE MY IP ceases operations, subscribers will be notified with at least thirty (30) days advance notice. Subscribers will not be eligible for a pro-rated, partial, or complete refund in the event of a shut down.
WARRANTIES
Subscriber represents and warrants that all of the identifying information provided to LOSE MY IP to use the LOSE MY IP website is accurate and current and you have all necessary right, power, and authority to enter into this Agreement and to perform the acts required of you hereunder.
As a condition to using the LOSE MY IP website or its services, you must agree to all of the terms of LOSE MY IP's privacy policy, Digital Millennium Copyright Act (“DMCA”) policy, and any modifications and/or updates. You acknowledge and agree that the technical processing and transmission of the Website may involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices. You further acknowledge and agree that other data collected and maintained by LOSE MY IP with regard to its users may be disclosed in accordance with the LOSE MY IP Privacy Policy.
WARRANTY DISCLAIMER
SUBSCRIBER UNDERSTANDS THAT THE LOSE MY IP WEBSITE AND SERVICE IS PROVIDED AS-IS. SUBSCRIBER AGREES THAT USE OF THE LOSE MY IP WEBSITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, LOSE MY IP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. LOSE MY IP MAKES NO WARRANTIES, EXPRESS, OR IMPLIED, NOR ANY REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIS SITE'S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY:
ERRORS, MISTAKES, OR INACCURACIES OF CONTENT,
PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE,
ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN,
ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE AND/OR SERVICE, ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY,
ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE LOSE MY IP.COM WEBSITE.
LOSE MY IP DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE LOSE MY IP WEBSITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND LOSE MY IP WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. YOU SPECIFICALLY ACKNOWLEDGE THAT LOSE MY IP.COM SHALL NOT BE LIABLE FOR DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
LIMITATION OF LIABILITY
IN NO EVENT SHALL LOSE MY IP, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY USE OF THE LoseMyIP VPN SERVICE IN AN AREA OR COUNTRY WHICH PROHIBITS SUCH ACTIONS ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE, ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE AND/OR SERVICE ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE LOSE MY IP.COM WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT LOSE MY IP IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. YOU SPECIFICALLY ACKNOWLEDGE THAT losemyip.com SHALL NOT BE LIABLE FOR DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
INDEMNITY
Subscriber agrees to defend, indemnify and hold harmless LOSE MY IP, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
your use of and access to the LOSE MY IP Website and/or Service;
your material breach of any term of these Terms of Service;
your violation of any third party right, including without limitation any copyright, patent, trademark, property, or privacy right; or
Any claim that your use caused damage or injury to any third party.
This defense and indemnification obligation will survive these Terms of Service and your use of the LOSE MY IP Website.
ARBITRATION
Purpose. The term "Dispute" means any dispute, claim, or controversy between you and LOSE MY IP regarding the Services or the use of the Services, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory, and includes the validity, enforceability or scope of this "BINDING INDIVIDUAL ARBITRATION" Section (with the exception of the enforceability of the Class Action Waiver clause below). "Dispute" is to be given the broadest possible meaning that will be enforced. If you have a Dispute with LOSE MY IP or any company, subsidiary, parent, vendor associated with LOSE MY IP that cannot be resolved through negotiation within the time frame described in the "Notice of Dispute" clause below, you and LOSE MY IP that you have a Dispute with agree to seek resolution of the Dispute only through arbitration of that Dispute in accordance with the terms of this Section, and not litigate any Dispute in court, except for those matters listed in the Exclusions from Arbitration clause. Arbitration means that the Dispute will be resolved by a neutral arbitrator instead of in a court by a judge or jury.
Exclusions from Arbitration. YOU AND LOSE MY IP AGREE THAT ANY CLAIM FILED BY YOU OR BY LOSE MY IP IN SMALL CLAIMS COURT ARE NOT SUBJECT TO THE ARBITRATION TERMS CONTAINED IN THIS SECTION.
RIGHT TO OPT OUT OF BINDING ARBITRATION AND CLASS ACTION WAIVER WITHIN 30 DAYS. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AND CLASS ACTION WAIVER IN THIS SECTION, YOU MUST NOTIFY LOSE MY IP IN WRITING WITHIN 30 DAYS OF THE DATE THAT YOU ACCEPT THIS AGREEMENT UNLESS A LONGER PERIOD IS REQUIRED BY APPLICABLE LAW. YOUR WRITTEN NOTIFICATION MUST BE MAILED TO 5555 DTC PARKWAY SUITE 360 GREENWOOD VILLAGE, CO 80111, UNITED STATES, ATTN: LEGAL DEPARTMENT/ARBITRATION AND MUST INCLUDE: (1) YOUR NAME, (2) YOUR ADDRESS, (3) YOUR LOSE MY IP.COM ONLINE ID, AND (4) A CLEAR STATEMENT THAT YOU DO NOT WISH TO RESOLVE DISPUTES WITH LOSE MY IP.COM THROUGH ARBITRATION.
Notice of Dispute. IF YOU HAVE A DISPUTE WITH ANY LOSE MY IP SERVICE, YOU MUST SEND WRITTEN NOTICE TO 5555 DTC PARKWAY SUITE 360 GREENWOOD VILLAGE, CO 80111, UNITED STATES, ATTN: LEGAL DEPARTMENT/ARBITRATION, ATTN: LOSE MY IP.COM: DISPUTE RESOLUTION" TO GIVE LOSE MY IP THE OPPORTUNITY TO RESOLVE THE DISPUTE INFORMALLY THROUGH NEGOTIATION. You agree to negotiate resolution of the Dispute in good faith for no less than 60 days after you provide notice of the Dispute. If LOSE MY IP does not resolve your Dispute within 60 days from receipt of notice of the Dispute, you or LOSE MY IP may pursue your claim in arbitration pursuant to the terms in this Section.
Class Action Waiver. ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION, UNLESS BOTH YOU AND LOSE MY IP SPECIFICALLY AGREE TO DO SO IN WRITING FOLLOWING INITIATION OF THE ARBITRATION. THIS PROVISION DOES NOT PRECLUDE YOUR PARTICIPATION AS A MEMBER IN A CLASS ACTION FILED ON OR BEFORE AUGUST 20, 2011. THIS PROVISION IS NOT APPLICABLE TO THE EXTENT SUCH WAIVER IS PROHIBITED BY LAW.
Initiation of Arbitration Proceeding/Selection of Arbitrator. If you or LOSE MY IP elects to resolve your Dispute through arbitration, the party initiating the arbitration proceeding may initiate it with the American Arbitration Association ("AAA"), www.adr.org, or JAMS www.jamsadr.com. The terms of this Section govern in the event they conflict with the rules of the arbitration organization selected by the parties.
Arbitration Procedures. Because the software and/or service provided to you by LOSE MY IP, you may have a Dispute with concern interstate commerce, the Federal Arbitration Act ("FAA") governs the arbitrability of all Disputes. However, applicable federal or state law may also apply to the substance of any Disputes. For claims of less than $75,000, the AAA's Supplementary Procedures for Consumer-Related Disputes ("Supplementary Procedures") shall apply including the schedule of arbitration fees set forth in Section C-8 of the Supplementary Procedures; for claims over $75,000, the AAA's Commercial Arbitration Rules and relevant fee schedules for non-class action proceedings shall apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879. Further, if your claims do not exceed $75,000 and you provided notice to and negotiated in good faith with LOSE MY IP as described above, if the arbitrator finds that you are the prevailing party in the arbitration, you may be entitled to recover reasonable attorneys' fees and costs as determined by the arbitrator, in addition to any rights to recover the same under controlling state or federal law afforded to LOSE MY IP. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. Such award will be binding and final, excerpt for any right of appeal provided by the FAA, and may be entered in any court having jurisdiction over the parties for purposes of enforcement.
Location of Arbitration. You or LOSE MY IP may initiate arbitration in either Los Angeles County, California or the United States county in which you reside. In the event that you select the county of your United States residence, LOSE MY IP may transfer the arbitration to Los Angeles, County in the event that it agrees to pay any additional fees or costs you incur as a result of the change in location as determined by the arbitrator.
ASSIGNMENT
The Terms and Conditions contained herein and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by LOSE MY IP without restriction.
SEVERANCE
If any term, clause or provision of the present agreement is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any term, clause or provision and such invalid term, clause or provision shall be deemed to be severed from this Agreement.
CHOICE OF LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of Indiana, county of Hamilton, without regard to conflicts of law principles. The sole and exclusive jurisdiction and venue for any action or proceeding arising out of or related to this Agreement shall be in an appropriate state or federal court located in the State of Indiana, county of Hamilton. You hereby submit to the jurisdiction and venue of said Courts. You consent to service of process in any legal proceeding.
If Subscriber agrees to all of the foregoing terms and conditions, Subscriber may gain access to and use the LOSE MY IP VPN service.
Last revised - February 18, 2020
IMPORTANT NOTICE ABOUT PERSONAL LIABILITY FOR PROHIBITED EXPORTS OF THIS SOFTWARE
This software contains sophisticated encryption features that make it a federal crime for you to do certain things with it, even inadvertently. Ignorance of these rules does not reduce your personal liability. Therefore please read the following guidelines carefully before accepting this software.
You may not 'export' this software to certain countries listed on the Commerce Control List, which currently includes;
Cuba
Iran
Myanmar
North Korea
Sudan
Syria
Additionally, the LOSE MY IP or software cannot be used by the following people or organisations
Belarus: Persons undermining democratic processes or institutions (including President Alexander Lekashenko and other officials).
Democratic Republic of the Congo: Persons contributing to the conflict in the Democratic Republic of the Congo.
Former Yugoslavia: Persons who threaten international stabilisation in the Western Balkans and some states of the former Yugoslavia.
Iraq: Specific individuals and entities associated with the former Saddam Hussein regime, as well as persons who have committed, or pose a significant risk of committing acts of violence that threaten the peace or stability of Iraq or the Government of Iraq or undermine efforts to promote economic reconstruction and political reform in Iraq or make it more difficult for humanitarian workers to operate in Iraq.
Lebanon: Persons who undermine the sovereignty of Lebanon or its democratic processes and institutions.
Libya: Persons associated with former leader Muammar Gaddafi's regime.
Russia: Persons believed to be responsible for the detention, abuse, and death of Sergei Magnitsky and other reported violations of human rights in Russia. Persons who undermine the peace, security, stability, territorial integrity and the democratic processes and institutions of Ukraine. Also persons administering areas of Ukraine without central government consent, also a number of senior Russian Officials close to President Vladimir Putin.
Somalia: Persons contributing to the conflict in Somalia.
Ukraine: Persons who undermine the peace, security, stability, territorial integrity and the democratic processes and institutions of Ukraine. Also persons administering areas of Ukraine without central government consent, also a number of senior Russian Officials close to President Vladimir Putin.
Venezuela: Government officials linked to the 2014–15 Venezuelan protests and those who the US government alleges have committed human rights violations.
Yemen: Persons who threaten peace, security, or stability in Yemen.
Zimbabwe: Persons who undermine democratic processes or institutions in Zimbabwe, including a number of Government Officials.
This list may change from time to time so please visit http://www.bis.doc.gov/index.php/forms-documents/doc_download/743-740 to get updates. This prohibition on 'exports' means you may not send the software itself to such countries but it also means you may not carry your own personal computer containing this software into or through such countries.
Anywhere in the world, even inside the United States, you may not transfer this software (or a computer containing this software) to certain persons or organisations or companies listed on the Denied Parties List. See http://www.bis.doc.gov/index.php/forms-documents/doc_view/452-supplement-no-1-to-part-740-country-groups for the current list. Such a transfer is a "deemed export" subject to federal Export Administration Regulations.
Do not deliver or transfer this software or a personal computer containing this software to a national or resident of a foreign country anywhere in the world without first checking the Denied Parties List. If the intended recipient is listed or belongs to a listed organisation or company, you must contact the U.S. Department of Commerce, Information Technology Controls Division at (202) 482-0707 to apply for permission to make the transfer via an Export License. A transfer without the required license is a felony.
By downloading and/or using this Software, you accept full and personal responsibility for the custody of this software and agree to comply with all applicable export control laws and obtain all necessary licenses should you wish to 'export' any copies of the Software.